A booking can be done through instant booking or inquiry booking depending on Bali PrivateDrivers and vendor’s agreement and vendor’s service availability. The product’s pricing is in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in USD using exchange rates provided by bloomberg.com. For every successful booking transaction the user / buyer will get a voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as’ As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at srimegarus@gmail.com User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as the user must show it to Bali Private Drivers staff. Payment security All payments using credit cards (Visa and Mastercard) and Debit cards are processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL. Usage of vouchers policy The usage of vouchers should be according to Bali Private Drivers terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services. Confirmation of bookings Bookings made online are confirmed and spaces will be blocked once (partial) payment is made and received by the company.

Please read this statement regarding our website. If you have questions please ask us via our contact form.

Payments

For payments we accept international bank transfers, Credit Card and Paypal. To avoid disappointment because space is not available on the requested day we suggest that payment is arranged at least one week before the intended day of the activity. Paypal payments can be made without any restriction until 24 hours before the date of the activity. In case a Paypal payment is made less than 24 hours before the tour: Paypal makes random payment reviews, after which the payment will be cleared or canceled by them. Payment reviews can take up to 24 hours, during which Paypal can still cancel the transaction. As long as the payment has not been received on the Paypal account the booking is considered as not being paid for yet. Bali Private Drivers will block the requested spaces but payment must be settled by other means at the time of pick up.

Cancellation Policy

Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.

50% deposits must be paid when the booking is confirmed.

Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:

• • 30 days or more prior to departure – loss of deposit

• • 15-29 days before departure – 30% of tour cost*

• • 7-14 days before departure – 50% of tour cost*

• • 6 or fewer days before departure – 80% of tour cost*

* or deposit if greater.

Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.

All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the company, with a copy to srimegarus@gmail.com

Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour, or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator your reason for leaving the tour.

Force Majeure:

Bali Private Drivers operates under all normal weather conditions, which also can include rain. In case of rain or bad weather, we will check the condition first to see if it is safe to carry out the activity, if not, the activity will be canceled and the funds will be refunded.